#1 RANKED
BUSINESS PROCESS SUPPORT
SERVICES

Ask c2s to create a comprehensive and aggressive
customer support plan taking your
business to new heights.




Icon

Our several servire for you??

Inbound Call Center Services

today's competitive world, the quality of a company's inbound call center and the success of its customer service efforts are inextricably linked. Organizations must guarantee that their inbound call center services are high performing.

Outbound Call Center Services

For growth and prosperity, a business wants a good marketing strategy, and to execute that business must possess the best means possible to penetrate the market and reach the target audience more efficiently.

Customer Support Services

Customer Support Service is all about establishing a good relationship with your customer. If the representative is knowledgeable and pleasant to work with, it can and will pay big dividends for the business.

Telemarketing Services

We have mastered both the quality and efficiency in delivering telemarketing services, and that is a combination that you can only just expect from our competitors. Our wide range of offshore business process support services.

Lead Generation

We offer a lead generation service to our customers, which increase the number of targeted and qualified leads. Our special focus is to build up these strategies by developing a major generation strategy which effectively achieves these leads.

TECHNICAL SUPPORT SERVICES

If your organization is facing challenges in technical support services, consider outsourcing technical support services to c2s Solutions. We have experienced technical support executives who apart from having technical knowledge are excellent customer support representatives.

  • Inbound Call Center
  • Outbound Call Center
  • Customer Support
  • Telemarketing Services
  • Lead Generation
  • TECHNICAL SUPPORT
Img
Img
Img
Img
Img
Img
Img
Img
Img
Icon

Advantages of Outsourcing

Search of Genuine & Trusted
business process support
service provider ends here

Outsourcing improves the productivity of your personnel and gives them the time to work on mission-critical projects.

Focus on Core Capability.

By partnering with c2s for customer support services, you get access to the latest comprehensive and aggressive customer support plan .

Access to Latest Technology.

By outsourcing to c2s, you save on the cost of investing in technology, infrastructure and trained human resources for customer support, and minimize the risk of obsolescence.

Reduce Costs and Risk.

  • Img
    Capability
  • Img
    Technology
  • Img
    Costs and Risk

Your benefits in outsourcing outbound call center services.

Domain expertise, process skills, and technology to deliver excellent business process outsourcing

• All calls are monitored and recorded for your references.
• You can save a huge more than 63% on operating costs, making    a huge difference to your budget.
• You get a dedicated team of outbound call center agents who    work on a 24x7x365 basis.
• The quality of the calls is ensured by our managers and you can    review the same on a real-time basis.
• Precise trainings are organized to make sure that our outbound    employees are well versed in meeting your goals.
• Latest technology & High quality infrastructure at c2s solution    makes sure that the probability of system breakdowns are    nearly zero.


REQUEST A QUOTE


Img




CALL-BASED
TECHNICAL SUPPORT IN MUMBAI

Call-based technical support is one of the major needs of any business today,
as it enables remote employees to get the required IT support in time
and provides toll-free technical support to customers.
Our technical support agents at Mumbai are adept with all the
necessary technical knowledge to provide efficient support.

START NOW

Why Outsource Business Process Support Services to c2s

Streamlining Business Processes, Enhancing Business Productivity

Icon
Icon

Reports and Updates

Regular project reports and complete transparency ensures complete client control over project.

Icon
Icon

Latest Technology

Call center outsourcing service providers give businesses the opportunity to use the latest technology without their shoulders.

Icon
Icon

24*7 Operations

Our round-the-clock operations ensure an impressive TAT that helps to maximize your business productivity and efficiency

Icon
Icon

Quality and Accuracy

Outsourcing service level agreements require all customers' calls and messages through other channels so that they can be professionally presented.

Icon
Icon

Scalability and Adaptability

C2s has deep seated capabilities to scale up as your project requirements change, thus ensuring continuity.

Icon
Icon

Skilled Manpower

Our highly skilled and trained professionals execute assigned tasks carefully to maintain the standard of their competencies.




Hire an agency that knows how to get you ranked on Google.

Get My Free Proposal

Building Stronger Customer Relationships.

Open A Relationship, Make A Partnership

Build stronger customer relationships by providing a technology driven, Omni channel customer service platform that uses both voice and non-voice media.
c2s provides both inbound and outbound customer service support, which helps to handle all aspects of after-sales support including customer service, technical support, collections and telemarketing.


GET MORE INFORMATION

Img




IMPROVED QUALIFIED LEADS BY TWO FOLDS FOR A TOP TELECOMMUNICATION COMPANY

Challenges

The client was getting low quality leads and wanted to provide trusted and high value leads for the client. They had low sales figures create an enriched Sales channel and increase client’s sales prospects.


Solution

C2s planned out a systematically mapped Outbound Sales Lead Generation Campaign and did the Curation of Calling Data to instil high quality standards right at inception by ensuring completeness of the data received from the client and tag the business representative’s data as Qualified Lead and automatically send it to the Verification team for validation.


START NOW

Get Our Super-Agent Service To Make Future Ready Outbound Call Center

Super-Agent service powered call centers never have a bad day; as all calls are handled by the best agents quickly pressing buttons and responding to customer queries in a fully-compliant, accent-free, warm, and, user-friendly manner. Moreover, you can customize the language and accent of the agent as per your geographical preference, so you get an agent with perfect pronunciation and process awareness without having to invest in number of training sessions!


CONTACT OUR EXPERT


Img




Helped our practice thrive.

“c2s not only helped us construct a brand online, but helped us set up ourselves into quite the competitive industry. We built a name for ourselves on our outstanding outpatient care in the community, but c2s really helped us enlarge that image online. Thanks to the success of our marketing and outreach campaigns, we can carry on to help make a positive force on the daily lives of the people that depend on us for their care.”




Let c2s solution’s marketing automation expertise help improve your sales.


GET MY FREE MARKETING AUTOMATION PROPOSAL

Enquiry Now

×